Shipping and returns
Shipping and returns
Our parcel shipping is climate-neutral. This means that the specified amount of CO2 emissions is offset by a climate protection project in order to jointly reduce greenhouse gas emissions.
Parcel shipping Switzerland
Swiss Post's commitment to the climate focuses on reducing CO2 Swiss Post sends all letters and parcels in a climate-neutral way.
Climate-neutral shipping by Swiss Post
CO2 reduction, the promotion of renewable energies and energy efficiency are at the forefront of our commitment to the climate. Find out more here more about this.
Parcel shipping EU and worldwide
For shipping outside Switzerland, we rely on UPS, which also handles its shipments in a climate-neutral way. Although this is associated with a small surcharge, it is worth it to us to be climate-neutral even outside Switzerland.
Returns
Don't worry if you change your mind or don't like the products you ordered. Here are some tips for returns and exchanges:
1) Products can easily be returned within 14 days of delivery.
2) Please contact our customer service if you wish to make a return for any reason, eshop@rohner-socks.com. Or simply fill out our return form form.