We want to provide you with an uncomplicated returns experience. From now on, returns can only be made via your customer account.

This is how returns work:

1. Create a customer account or log in
   Please log in to your customer account using the following link: Customer account

2. Select order
   After logging in, you will see an overview of your orders. Select the order you wish to return.

3. Request a return
   Click on "Request return" and select the items you wish to return. After your registration, you will receive all further information and, if applicable, a return label by e-mail.

Return period

Products can be returned within 30 days after receipt of receipt.

Important notes

• A return is only for unworn, undamaged and originally packed items possible.

• Unpacked socks, underwear and personalized products are excluded from exchange and return.

Thank you for your understanding.

If you have any questions, please do not hesitate to contact our customer service: eshop@rohner-socks.com